Privacy and Cookies
Your privacy is important to me.
This privacy policy sets out how I use and protect any information that you give me when you use my website.
I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with GDPR and this privacy statement.
I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 2020.
If you have any queries about this statement, please email: debbie@creatingconversations.uk
Who I am
I am registered as a sole trader in England and Wales.Information I may collect about you and how I use this
I may collect the following information:- name and job title
- contact information including email address and phone number
- preferences and interests
- to deal with your enquiry and to follow up contact
- to fulfill my contract with you
- to book you into an event
- to periodically send you information which I think you may find interesting using the email address you have provided.
Information I collect about your device and how you use our website
- When you visit this website, information about your device, operating system, browser, and your IP address are automatically saved in log files on the webserver. This helps me ensure the security of our site by monitoring normal and malicious use of my site
- I collect details of your visits to our site, including which pages you visit and the actions you take. This helps me to see what parts of my site are being used and for future site improvements for visitors and users.
Sensitive personal data
Data protection law recognises that certain categories of personal information are more sensitive, such as health information, race, religious beliefs, and political opinions. I do not collect this type of information about my customers.Minors under 18
This website is intended for visitors and users over the age of 18 and as such, I do not knowingly collect any written or visual information about children.Payment information
- I do not hold any debit and credit card information and have no plans to do so.
- I hold bank account information for the sole purposes of paying my suppliers.
Cookies
- Cookies are small text files that are automatically placed onto your device by some websites that you visit. They are widely used to allow a website to function (e.g. to keep track of an online shopping basket), and to provide website operators with information on how the site is being used.
- My website does use cookies to analyse website use and effectiveness, but no personally identifiable information is collected (with the exception of IP addresses, which under certain circumstances could be traced back to an individual. However, I do not do this).
Links to other websites
- My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Keeping your information secure; how long we retain it; your rights to access your information
Maintaining your personal information
- I store your personal information for a proportionate length of time for legitimate business relationships. When I believe the relationship has come to an end, I will delete all information.
- If you believe that the information I hold on you may be inaccurate, or you wish your information to be deleted, please inform me at your convenience by using the contact details at the end of this statement.
- Any objections you make to any processing of your data will be recorded so that I can comply with your requests.
Security of your personal information
I have put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. I will not sell, distribute, or lease your personal information to third parties. I will not transfer, process or store your data anywhere that is outside the European Economic Area.Your rights
You have the following rights regarding any personal information I hold about you:- Right to confirmation – to know if I hold personal data that concerns you
- Right to access – to view and to obtain a copy of any personal data I hold that concerns you
- Right to rectification – to the correction of any inaccuracies within the personal data I hold that concerns you
- Right to erasure – to have your personal data removed from my systems
- Right to complain – to complain to the data protection regulator (the ICO in the UK) but please contact me to enable me to help with any issues first.